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Frequently asked questions

Read our frequently asked questions
Dropshipping

If the item is damaged, you have to inform your supplier and tell your customer to return it to the supplier’s address. You will receive the refund as soon as the order is received and you will then have to issue the refund to your customer.

Category: Dropshipping

Once a customer places an order from your store, you’ll simply purchase the product from your supplier, and instruct them to ship the product directly to your customer’s address. That means you can run your own business from anywhere in the world.

Category: Dropshipping

The supplier will send the items directly to the buyer, you only have to forward the order to the supplier.

How do you do that? You go to the supplier’s website and purchase the product with the buyers details, that’s it!

If there is a return, you have to inform your supplier about the return and forward the supplier’s instructions. To do so, the buyer will have to send the product to the supplier.

Once the supplier receives back the item, you will receive the corresponding refund. Once you receive the money, you can refund your buyer.

Category: Dropshipping

In order to fulfil an order, you have to purchase the item yourself and enter your customer’s details so that the order is delivered directly to your customer.

We have auto ordering for some suppliers such as Amazon, Bangood and Smyths toys with Va Ninja solution.

Category: Dropshipping

Drop shipping is an e-commerce revolution. The main difference is that you have the possibility to sell online without having stock or the need for initial investment. It is a business model that you can use to run your store without ever holding any inventory. Once you have made a sale, your supplier will ship your products from their warehouse, straight to your customer’s doorstep. You’ll never need to worry about storing, packaging, or shipping your products.

Category: Dropshipping

Once a customer places an order from your store, you’ll simply purchase the product from your supplier, and instruct them to ship the product directly to your customer’s address. That means you can run your own business from anywhere in the world.

Category: Dropshipping
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New to Dropshipping?
Don't worry, read our guide on how to start your Dropshipping business in 6 simple steps and we are sure you will be more than ready to go!