Question 1

Your location is missing

jllull · Accepted Answer

Please review your account settings and make sure that the location has been set.

After that, you can click on Retry.

Question 2

What is a Stealth Account?

jllull · Accepted Answer

Stealth accounts are accounts made using an alias or different information than your own real information. In case your original account has been restricted or suspended (this can only happen if you use a marketplace to sell like Amazon or eBay) and you want to open a new account with your real information, they would probably be linked and then your new account would be suspended too.

Question 3

Unable to obtain the details of this product

jllull · Accepted Answer

For some reason the system is not being able to list this URL. Please retry the process to make sure it is not a sync error.

Make sure that we support this supplier and that you have selected a variation ( in case the item has variations). Otherwise, please email us at contact@hustlegotreal.com

Question 4

Unable to obtain product information: We couldn't find any price in the product page.

jllull · Accepted Answer

The item that you are trying to list is out of stock. If you still want to list it, you can manually list it using the extension instead.

Question 5

This item can only be sold domestically.

jllull · Accepted Answer

You can't list this item. Please contact eBay for further information.

Question 6

The MPN is missing

jllull · Accepted Answer

You must enter the MPN in the field provided and click on Retry.

In case you don't have the MPN, please type in "does not apply"

Question 7

The item specific Type is missing. Add Type to this listing, enter a valid value and then try again.

jllull · Accepted Answer

You must enter the Type in the field provided and click on Retry.

Question 8

The item cannot be listed or modified. The title or description may contain improper words, or the listing or seller may be in violation of eBay policy

jllull · Accepted Answer

Please see bellow some reasons why this error shows up:

If you are a new eBay seller, you may need to manually add your first listing on your store.
You have improper or prohibited eBay terms in your listing
Your Seller Account does not have enough positive feedback
Your Seller Account may require acceptance of new eBay terms
You are trying to list an Auction with a quantity higher ‘1’
Use of email address and/or ‘@’ anywhere in your listing
Incorrect ‘Category’ assignment
Automatic Payment Method Missing or PayPal account on hold.
Check each of the points above and retry the listing.

Question 9

The ISBN field is missing

jllull · Accepted Answer

You must enter the ISBN in the field provided and click on Retry.

Question 10

Product is in VeRO list

jllull · Accepted Answer

The item that you are trying to list is on the VeRO list.

If you still want to list it, you can manually list it using the extension instead.

Question 11

Please enter a valid shipping policy

jllull · Accepted Answer

Your shipping policy hasn't been approved by eBay.

Please change the shipping policy and click on retry. Please note that if you are selling items nationally your shipping policy cannot be international.

Question 12

Please enter a valid return policy

jllull · Accepted Answer

Your return policy hasn't been approved by eBay. We recommend you to set up 30 days return policy.

Please change the return policy and click on retry.

Question 13

Please enter a valid postal code

jllull · Accepted Answer

eBay doesn't approve the postal code. Check your postal code, edit it and click on retry. Please remember that if you are dropshipping, that postal code has to correspond to 'where you have your items'. We always recommend you to introduce a postal code from the country you are selling in.

Question 14

Object reference not set to an instance of an object.

jllull · Accepted Answer

Please email us at contact@hustlegotreal.com and we will help you.

Question 15

Item specifics missing

jllull · Accepted Answer

Please edit your listing and make sure that all the mandatory specifics have been filled in. After that, click on Retry.

Question 16

It looks like this listing would cause you to exceed your listing limit

jllull · Accepted Answer

It looks like this listing would cause you to exceed your listing limit.

Question 17

It looks like this listing is for an item you already have on eBay

jllull · Accepted Answer

Please check on eBay to make sure that this item hasn't been listed

Question 18

Invalid token. You must relink your account.

jllull · Accepted Answer

Your eBay account has been removed, perhaps you changed your password on eBay.

In order to fix this, you have to relink your eBay account to HGR.

Question 19

Index was out of range. Must be non-negative and less than the size of the collection. (Parameter 'index')

jllull · Accepted Answer

Please review your listing and edit the Index.

Once you have done this, click Retry.

Question 20

Ignored because it was out of stock

jllull · Accepted Answer

The item that you are trying to list is out of stock. If you still want to list it, you can manually list it using the extension instead.

Question 21

I got MC011 on my eBay account. How can I fix this?

jllull · Accepted Answer

Please email us at contact@hustlegotreal.com and we will help you.

Question 22

Before you can list this item, we need some additional information to create a seller's account

jllull · Accepted Answer

As per the error message, eBay requires you to set up a billing method with them before they enable your seller account.

In order to do so, you can do the following: Access your eBay account and introduce you billing details. If you are not able to find the section, please contact eBay via the chat on their site and request them to send you the link to complete your billing details. Once you have updated this information, come back to My Listings section in HGR and click on Retry on the listings that are currently showing this error.

You can also visit:

UK
US

Question 23

Because this item is susceptible to price gouging, it may be sold only by authorized sellers. Do not relist this item

jllull · Accepted Answer

You can't list this item. Please contact eBay for further information.

Question 24

Your location is missing

jllull · Accepted Answer

Please review your account settings and make sure that the location has been set.

After that, you can click on Retry.

Question 25

What is a Stealth Account?

jllull · Accepted Answer

Stealth accounts are accounts made using an alias or different information than your own real information. In case your original account has been restricted or suspended (this can only happen if you use a marketplace to sell like Amazon or eBay) and you want to open a new account with your real information, they would probably be linked and then your new account would be suspended too.

Question 26

Unable to obtain the details of this product

jllull · Accepted Answer

For some reason the system is not being able to list this URL. Please retry the process to make sure it is not a sync error.

Make sure that we support this supplier and that you have selected a variation ( in case the item has variations). Otherwise, please email us at contact@hustlegotreal.com

Question 27

Unable to obtain product information: We couldn't find any price in the product page.

jllull · Accepted Answer

The item that you are trying to list is out of stock. If you still want to list it, you can manually list it using the extension instead.

Question 28

This item can only be sold domestically.

jllull · Accepted Answer

You can't list this item. Please contact eBay for further information.

Question 29

The MPN is missing

jllull · Accepted Answer

You must enter the MPN in the field provided and click on Retry.

In case you don't have the MPN, please type in "does not apply"

Question 30

The item specific Type is missing. Add Type to this listing, enter a valid value and then try again.

jllull · Accepted Answer

You must enter the Type in the field provided and click on Retry.

Question 31

The item cannot be listed or modified. The title or description may contain improper words, or the listing or seller may be in violation of eBay policy

jllull · Accepted Answer

Please see bellow some reasons why this error shows up:

If you are a new eBay seller, you may need to manually add your first listing on your store.
You have improper or prohibited eBay terms in your listing
Your Seller Account does not have enough positive feedback
Your Seller Account may require acceptance of new eBay terms
You are trying to list an Auction with a quantity higher ‘1’
Use of email address and/or ‘@’ anywhere in your listing
Incorrect ‘Category’ assignment
Automatic Payment Method Missing or PayPal account on hold.
Check each of the points above and retry the listing.

Question 32

The ISBN field is missing

jllull · Accepted Answer

You must enter the ISBN in the field provided and click on Retry.

Question 33

Product is in VeRO list

jllull · Accepted Answer

The item that you are trying to list is on the VeRO list.

If you still want to list it, you can manually list it using the extension instead.

Question 34

Please enter a valid shipping policy

jllull · Accepted Answer

Your shipping policy hasn't been approved by eBay.

Please change the shipping policy and click on retry. Please note that if you are selling items nationally your shipping policy cannot be international.

Question 35

Please enter a valid return policy

jllull · Accepted Answer

Your return policy hasn't been approved by eBay. We recommend you to set up 30 days return policy.

Please change the return policy and click on retry.

Question 36

Please enter a valid postal code

jllull · Accepted Answer

eBay doesn't approve the postal code. Check your postal code, edit it and click on retry. Please remember that if you are dropshipping, that postal code has to correspond to 'where you have your items'. We always recommend you to introduce a postal code from the country you are selling in.

Question 37

Object reference not set to an instance of an object.

jllull · Accepted Answer

Please email us at contact@hustlegotreal.com and we will help you.

Question 38

Item specifics missing

jllull · Accepted Answer

Please edit your listing and make sure that all the mandatory specifics have been filled in. After that, click on Retry.

Question 39

It looks like this listing would cause you to exceed your listing limit

jllull · Accepted Answer

It looks like this listing would cause you to exceed your listing limit.

Question 40

It looks like this listing is for an item you already have on eBay

jllull · Accepted Answer

Please check on eBay to make sure that this item hasn't been listed

Question 41

Invalid token. You must relink your account.

jllull · Accepted Answer

Your eBay account has been removed, perhaps you changed your password on eBay.

In order to fix this, you have to relink your eBay account to HGR.

Question 42

Index was out of range. Must be non-negative and less than the size of the collection. (Parameter 'index')

jllull · Accepted Answer

Please review your listing and edit the Index.

Once you have done this, click Retry.

Question 43

Ignored because it was out of stock

jllull · Accepted Answer

The item that you are trying to list is out of stock. If you still want to list it, you can manually list it using the extension instead.

Question 44

I got MC011 on my eBay account. How can I fix this?

jllull · Accepted Answer

Please email us at contact@hustlegotreal.com and we will help you.

Question 45

Before you can list this item, we need some additional information to create a seller's account

jllull · Accepted Answer

As per the error message, eBay requires you to set up a billing method with them before they enable your seller account.

In order to do so, you can do the following: Access your eBay account and introduce you billing details. If you are not able to find the section, please contact eBay via the chat on their site and request them to send you the link to complete your billing details. Once you have updated this information, come back to My Listings section in HGR and click on Retry on the listings that are currently showing this error.

You can also visit:

UK
US

Question 46

Because this item is susceptible to price gouging, it may be sold only by authorized sellers. Do not relist this item

jllull · Accepted Answer

You can't list this item. Please contact eBay for further information.

Question 47

Your location is missing

jllull · Accepted Answer

Please review your account settings and make sure that the location has been set.

After that, you can click on Retry.

Question 48

What is a Stealth Account?

jllull · Accepted Answer

Stealth accounts are accounts made using an alias or different information than your own real information. In case your original account has been restricted or suspended (this can only happen if you use a marketplace to sell like Amazon or eBay) and you want to open a new account with your real information, they would probably be linked and then your new account would be suspended too.

Question 49

Unable to obtain the details of this product

jllull · Accepted Answer

For some reason the system is not being able to list this URL. Please retry the process to make sure it is not a sync error.

Make sure that we support this supplier and that you have selected a variation ( in case the item has variations). Otherwise, please email us at contact@hustlegotreal.com

Question 50

Unable to obtain product information: We couldn't find any price in the product page.

jllull · Accepted Answer

The item that you are trying to list is out of stock. If you still want to list it, you can manually list it using the extension instead.

Question 51

This item can only be sold domestically.

jllull · Accepted Answer

You can't list this item. Please contact eBay for further information.

Question 52

The MPN is missing

jllull · Accepted Answer

You must enter the MPN in the field provided and click on Retry.

In case you don't have the MPN, please type in "does not apply"

Question 53

The item specific Type is missing. Add Type to this listing, enter a valid value and then try again.

jllull · Accepted Answer

You must enter the Type in the field provided and click on Retry.

Question 54

The item cannot be listed or modified. The title or description may contain improper words, or the listing or seller may be in violation of eBay policy

jllull · Accepted Answer

Please see bellow some reasons why this error shows up:

If you are a new eBay seller, you may need to manually add your first listing on your store.
You have improper or prohibited eBay terms in your listing
Your Seller Account does not have enough positive feedback
Your Seller Account may require acceptance of new eBay terms
You are trying to list an Auction with a quantity higher ‘1’
Use of email address and/or ‘@’ anywhere in your listing
Incorrect ‘Category’ assignment
Automatic Payment Method Missing or PayPal account on hold.
Check each of the points above and retry the listing.

Question 55

The ISBN field is missing

jllull · Accepted Answer

You must enter the ISBN in the field provided and click on Retry.

Question 56

Product is in VeRO list

jllull · Accepted Answer

The item that you are trying to list is on the VeRO list.

If you still want to list it, you can manually list it using the extension instead.

Question 57

Please enter a valid shipping policy

jllull · Accepted Answer

Your shipping policy hasn't been approved by eBay.

Please change the shipping policy and click on retry. Please note that if you are selling items nationally your shipping policy cannot be international.

Question 58

Please enter a valid return policy

jllull · Accepted Answer

Your return policy hasn't been approved by eBay. We recommend you to set up 30 days return policy.

Please change the return policy and click on retry.

Question 59

Please enter a valid postal code

jllull · Accepted Answer

eBay doesn't approve the postal code. Check your postal code, edit it and click on retry. Please remember that if you are dropshipping, that postal code has to correspond to 'where you have your items'. We always recommend you to introduce a postal code from the country you are selling in.

Question 60

Object reference not set to an instance of an object.

jllull · Accepted Answer

Please email us at contact@hustlegotreal.com and we will help you.

Question 61

Item specifics missing

jllull · Accepted Answer

Please edit your listing and make sure that all the mandatory specifics have been filled in. After that, click on Retry.

Question 62

It looks like this listing would cause you to exceed your listing limit

jllull · Accepted Answer

It looks like this listing would cause you to exceed your listing limit.

Question 63

It looks like this listing is for an item you already have on eBay

jllull · Accepted Answer

Please check on eBay to make sure that this item hasn't been listed

Question 64

Invalid token. You must relink your account.

jllull · Accepted Answer

Your eBay account has been removed, perhaps you changed your password on eBay.

In order to fix this, you have to relink your eBay account to HGR.

Frequently asked questions

Read our frequently asked questions

eBay errors

Your location is missing

What is a Stealth Account?

Unable to obtain the details of this product

Unable to obtain product information: We couldn’t find any price in the product page.

This item can only be sold domestically.

The MPN is missing

The item specific Type is missing. Add Type to this listing, enter a valid value and then try again.

The item cannot be listed or modified. The title or description may contain improper words, or the listing or seller may be in violation of eBay policy

The ISBN field is missing

Product is in VeRO list

Please enter a valid shipping policy

Please enter a valid return policy

Please enter a valid postal code

Object reference not set to an instance of an object.

Item specifics missing

It looks like this listing would cause you to exceed your listing limit

It looks like this listing is for an item you already have on eBay

Invalid token. You must relink your account.

Index was out of range. Must be non-negative and less than the size of the collection. (Parameter ‘index’)

Ignored because it was out of stock

I got MC011 on my eBay account. How can I fix this?

Before you can list this item, we need some additional information to create a seller’s account

Because this item is susceptible to price gouging, it may be sold only by authorized sellers. Do not relist this item

eBay account

What is a Stealth Account?

eBay account

What is a Stealth Account?

eBay errors

Your location is missing

What is a Stealth Account?

Unable to obtain the details of this product

Unable to obtain product information: We couldn’t find any price in the product page.

This item can only be sold domestically.

The MPN is missing

The item specific Type is missing. Add Type to this listing, enter a valid value and then try again.

The item cannot be listed or modified. The title or description may contain improper words, or the listing or seller may be in violation of eBay policy

The ISBN field is missing

Product is in VeRO list

Please enter a valid shipping policy

Please enter a valid return policy

Please enter a valid postal code

Object reference not set to an instance of an object.

Item specifics missing

It looks like this listing would cause you to exceed your listing limit

It looks like this listing is for an item you already have on eBay

Invalid token. You must relink your account.

Index was out of range. Must be non-negative and less than the size of the collection. (Parameter ‘index’)

Ignored because it was out of stock

I got MC011 on my eBay account. How can I fix this?

Before you can list this item, we need some additional information to create a seller’s account

Because this item is susceptible to price gouging, it may be sold only by authorized sellers. Do not relist this item

eBay errors

Your location is missing

What is a Stealth Account?

Unable to obtain the details of this product

Unable to obtain product information: We couldn’t find any price in the product page.

This item can only be sold domestically.

The MPN is missing

The item specific Type is missing. Add Type to this listing, enter a valid value and then try again.

The item cannot be listed or modified. The title or description may contain improper words, or the listing or seller may be in violation of eBay policy

The ISBN field is missing

Product is in VeRO list

Please enter a valid shipping policy

Please enter a valid return policy

Please enter a valid postal code

Object reference not set to an instance of an object.

Item specifics missing

It looks like this listing would cause you to exceed your listing limit

It looks like this listing is for an item you already have on eBay

Invalid token. You must relink your account.

Index was out of range. Must be non-negative and less than the size of the collection. (Parameter ‘index’)

Ignored because it was out of stock

I got MC011 on my eBay account. How can I fix this?

Before you can list this item, we need some additional information to create a seller’s account

Because this item is susceptible to price gouging, it may be sold only by authorized sellers. Do not relist this item

eBay account

What is a Stealth Account?