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Frequently asked questions

Read our frequently asked questions
Common errors
If you are using a non api channel, your extension might be disconnected. Please make sure that your non api extension is connected to your store.
Category: Common errors

In order to connect your store, you have to open the non api extension, choose your store and click “Connect”

Category: Common errors

If your extension turns red, you need to connect your store again by clicking “Connect”

Category: Common errors

You can fix your pending listings under My Listings>Pending listings. You only have to click on the error message and click “Fix listing”. Then you can retry to list it again.

Category: Common errors
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