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Frequently asked questions

Read our frequently asked questions
Subscription

The limit refers to the total number of listings that are monitored.  You are paying for 300 listings, and whenever you want to list more than 300 items, you will need to upgrade to the following plan. 

Category: Subscription

You can check our prices under Settings > Subscription or on our website if you are not registered already. Your subscription will be upgraded as soon as you make the payment.

Category: Subscription

You can pay with PayPal, credit card and Google Pay.

Category: Subscription

Yes, you can request any invoice you like. Please note that as we are a Spanish registered company, all your invoices will include 21% IVA.

Category: Subscription

You can list as many items as you like if you purchase the corresponding subscription plan. Your subscription limit is the maximum number of product you can have in your HGR account.

Category: Subscription

No there isn’t, but please contact us if your desired plan is not included in the subscription plans.

Category: Subscription

Hustle Got Real is registered in Spain so our IVA (VAT) is 21%.

Category: Subscription

The free trial has no expiration date.  

Once you have created your account with Hustle Got Real, you will permanently have up to 30 listings available without being charged for the service.

Category: Subscription

You can upgrade any time by accessing Settings>Subscription and purchasing the new plan.

If you upgrade to the same period or longer, then we will partially refund you your current subscription.

Category: Subscription

You can subscribe under Settings > Subscription where you pay directly and as soon as the payment is confirmed, your subscription will be upgraded.

Category: Subscription

All the subscriptions are recurrent and cannot be refunded. You can cancel your subscription at any time before renewal date. Therefore, we can only refund you if you decide to upgrade your subscription.

Category: Subscription

In order to downgrade your subscription, you must cancel your PayPal recurring payment and sign up for the new plan.

We cannot issue a refund when downgrading the subscription.

We recommend you to wait until the current subscription expires and then cancel it and pay for the new one.

Category: Subscription

If you are paying with Paypal you can do si under your PayPal recurring payments.

If you are paying by card you can do so by emailing us at contact@hustlegotreal.com.

Category: Subscription

No. The same subscription can be shared between all your stores if they are linked to the same HGR account.

Category: Subscription

No. In order to upgrade your subscription you can subscribe to your new plan. Don’t worry! You can upgrade now and we will issue you a partial refund for the percentage of your current subscription that hasn’t been used up.

Category: Subscription
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