Amazon identity verification pending: why is my seller verification stuck?
Amazon access, login, and verification issues usually mean there is either a basic sign-in problem or an account-level review already in progress. Sellers should first verify whether the symptom is technical or whether Amazon attached a warning, security check, or verification hold to the account.
These problems often happen when Amazon needs identity details, tax information, bank verification, or additional security checks. In more serious cases the login symptom is only the surface signal for a performance notification or Account Health problem that is already limiting part of the account.
Open the account messages and recent notices before changing settings blindly. If the notice is not clear, contact Amazon through the official support path and include the exact error text, marketplace, and account symptom so support can confirm whether the problem is verification, payments, security, or policy enforcement.
Official URLs to review: