Amazon FAQ

What is the difference between Amazon API and Amazon NO API?

Amazon API is the official way to connect to Amazon. It requires you to have an Amazon Professional Seller account and to provide your API...

What is the HGR NO API server subscription for Amazon?

We provide a service where we connect your Amazon NO API channel in one of our servers so that you can switch off your laptops. The price for this...

How can I use Amazon NO API?

You need our NO API extension to run a NO API channel. Our real-time monitoring system ensures your listings are continuously updated 24/7. For...

How can I remove an Amazon account from HGR?

You can remove an account under your HGR dashboard, by clicking on the red cross next you the Amazon store name that you want to remove.

How can I link my Amazon account to HGR?

You can link your Amazon account: 1. When registering 2. Under your dashboard 3. here: https://app.hustlegotreal.com/Onboarding/NewChannel

How can I import my existing Amazon listings to HGR?

You can import your existing listings under My Listings>Import Listings. You have to enter the Amazon product ID (ASIN) and the source URL.

How can I create an Amazon seller account?

You can create an Amazon seller account by going to sellercentral.amazon.com and clicking on "Register now".

How can I copy my Amazon listings to eBay?

You can copy your listings under My Listings section, by selecting the listings that you want to copy > Copy listings to channel > Choose channel.

How can I change from one Amazon account to another?

You can switch accounts on the top right of your HGR account. You will see a dropdown menu next to your Amazon store name.

How can I add a new Amazon account? Can I link more than one Amazon account?

You can link as many Amazon accounts as you like to the same HGR account. You can add a new account under your dashboard or through this link.

How do I fix a suppressed listing on Amazon?

If your Amazon listing is suppressed, open the Suppressed listings workflow in Seller Central and fix the missing attributes or policy issues Amazon...

Amazon listing violation: why was my product detail page removed or flagged?

Amazon can remove or limit listing content when it does not meet the Product detail page rules . Check your performance notifications to see exactly...

How do I fix stranded inventory on Amazon?

Stranded inventory usually means an FBA product has lost its active offer or listing connection. Review Amazon's inventory guidance at inventory...

How do I check Amazon account health, unresolved violations, and policy defects?

Use the Account Health dashboard to review policy warnings, performance problems, and unresolved violations. If Amazon sent any action notices,...

How do I contact Amazon seller support or Account Health Support?

The main support path is Contact Selling Partner Support . If the issue is related to policy warnings or account risk, Amazon also references Account...

How do I appeal Amazon selling privileges removal or account deactivation?

If Amazon removes your selling privileges, review the official process for appealing the removal of selling privileges . You should also read the...

Amazon fair pricing policy: why was my Amazon offer removed?

Amazon may deactivate or suppress offers that trigger the Marketplace Fair Pricing Policy . Use the Account Health dashboard to confirm whether...

Amazon Seller Central help: where do I go for listing, account, or inventory problems?

When you need the official support path, start with the Seller Central Help Center and use Contact Selling Partner Support for account-specific...

Amazon Seller Central login not working: how do I fix sign-in or two-step verification issues?

Amazon access, login, and verification issues usually mean there is either a basic sign-in problem or an account-level review already in progress....

Amazon identity verification pending: why is my seller verification stuck?

Amazon access, login, and verification issues usually mean there is either a basic sign-in problem or an account-level review already in progress....

Amazon bank account verification failed: how do I update payout details?

Payout holds, delayed disbursements, reserve balances, and bank verification issues usually point to a payments, tax, or risk review. Missing funds...

Amazon tax interview problem: why can’t I complete my tax information?

Payout holds, delayed disbursements, reserve balances, and bank verification issues usually point to a payments, tax, or risk review. Missing funds...

Why is my Amazon listing inactive, closed, or missing from search?

Amazon listing issues usually mean the offer, ASIN, or detail page is no longer meeting Amazon catalog rules. Sellers should identify whether the...

Amazon ASIN creation error: why can’t I create a new listing?

Amazon listing issues usually mean the offer, ASIN, or detail page is no longer meeting Amazon catalog rules. Sellers should identify whether the...

Amazon GTIN exemption issue: how do I list without a UPC or EAN?

Restricted category and approval issues mean Amazon will not let the product be listed or sold until the correct gating requirements are met. Before...

Amazon restricted products approval: why can’t I sell in this category?

Restricted category and approval issues mean Amazon will not let the product be listed or sold until the correct gating requirements are met. Before...

Amazon brand approval problem: why am I blocked from selling a branded item?

Restricted category and approval issues mean Amazon will not let the product be listed or sold until the correct gating requirements are met. Before...

Amazon authenticity complaint: how do I respond and appeal?

Authenticity, IP, and safety complaints should be treated as account-health issues, not just listing edits. The priority is to understand exactly...

Amazon intellectual property complaint: what should I do after a policy notice?

Authenticity, IP, and safety complaints should be treated as account-health issues, not just listing edits. The priority is to understand exactly...

Amazon product safety complaint: why did Amazon remove my ASIN?

Authenticity, IP, and safety complaints should be treated as account-health issues, not just listing edits. The priority is to understand exactly...

Amazon detail page changed: why were my title, images, or bullets overwritten?

Catalog problems happen when Amazon changes a detail page, rejects content, or breaks a variation relationship after a contribution or rule check....

Amazon variation listing issue: why did my parent ASIN or child ASIN break?

Catalog problems happen when Amazon changes a detail page, rejects content, or breaks a variation relationship after a contribution or rule check....

Amazon image requirements: why were my product images rejected?

Catalog problems happen when Amazon changes a detail page, rejects content, or breaks a variation relationship after a contribution or rule check....

Amazon pricing error: why is my Amazon offer inactive for price reasons?

Price-related Amazon problems usually show up as inactive offers, Buy Box loss, or fair-pricing enforcement. Sellers should first determine whether...

Amazon featured offer lost: why am I not winning the Buy Box?

Price-related Amazon problems usually show up as inactive offers, Buy Box loss, or fair-pricing enforcement. Sellers should first determine whether...

Amazon FBA inbound shipment problem: why can’t I send inventory to fulfillment centers?

Amazon FBA inventory issues usually affect shipments, stranded stock, reserved units, reimbursements, or restock capacity. Sellers should verify...

Amazon lost or damaged inventory: how do reimbursements work?

Amazon FBA inventory issues usually affect shipments, stranded stock, reserved units, reimbursements, or restock capacity. Sellers should verify...

Amazon reserved inventory meaning: why can’t I sell available FBA stock?

Amazon FBA inventory issues usually affect shipments, stranded stock, reserved units, reimbursements, or restock capacity. Sellers should verify...

Amazon restock limits too low: how do I manage FBA capacity?

Amazon FBA inventory issues usually affect shipments, stranded stock, reserved units, reimbursements, or restock capacity. Sellers should verify...

Amazon late shipment rate high: how do I avoid shipping metric violations?

Amazon performance metrics like valid tracking rate, late shipment rate, and order defect rate directly affect account health. Sellers should...

Amazon valid tracking rate low: why is my tracking performance at risk?

Amazon performance metrics like valid tracking rate, late shipment rate, and order defect rate directly affect account health. Sellers should...

Amazon order defect rate high: how do I fix account performance defects?

Amazon performance metrics like valid tracking rate, late shipment rate, and order defect rate directly affect account health. Sellers should...

Amazon A-to-z claim: how do I respond before it damages my account?

Return, refund, claim, and chargeback issues on Amazon can affect both the order outcome and the wider health of the seller account. Sellers should...

Amazon chargeback claim: what evidence should I review before replying?

Return, refund, claim, and chargeback issues on Amazon can affect both the order outcome and the wider health of the seller account. Sellers should...

Amazon negative feedback removal: when can seller feedback be removed or struck through?

Amazon performance metrics like valid tracking rate, late shipment rate, and order defect rate directly affect account health. Sellers should...

Amazon returns and refunds: how do seller returns affect account health?

Return, refund, claim, and chargeback issues on Amazon can affect both the order outcome and the wider health of the seller account. Sellers should...

Amazon SAFE-T claim: when can a seller file reimbursement after a buyer return?

Return, refund, claim, and chargeback issues on Amazon can affect both the order outcome and the wider health of the seller account. Sellers should...

Amazon disbursement not received: why is my payout delayed or missing?

Payout holds, delayed disbursements, reserve balances, and bank verification issues usually point to a payments, tax, or risk review. Missing funds...

Amazon reserve balance: why is Amazon holding part of my funds?

Payout holds, delayed disbursements, reserve balances, and bank verification issues usually point to a payments, tax, or risk review. Missing funds...

Amazon advertising not serving: why did my Sponsored Products stop running?

When Amazon ads stop serving, the root cause is often the listing or account state rather than the campaign itself. Sellers should verify that the...

Amazon account under review: why was my seller account temporarily deactivated?

Account-level Amazon issues are serious because they can affect selling privileges, visibility, and payouts at the same time. The correct first step...

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Amazon FAQ - Common Questions & Answers | Hustle Got Real