How do I manage shipping and returns?
Shipping and returns management in dropshipping is straightforward but requires attention to detail. For shipping: When you receive an order, simply purchase the item from your supplier using your customer's shipping address. The supplier handles all packaging and delivery logistics. For returns: 1) When a customer requests a return, contact your supplier for their return policy and address. 2) Provide these details to your customer along with a return authorization if required. 3) Once the supplier receives the returned item, they'll issue you a refund. 4) Process the customer's refund promptly. We recommend keeping clear communication with both supplier and customer throughout the process to ensure smooth transactions.