The limit refers to the total number of listings that are monitored.  You are paying for 300 listings, and whenever you want to list more than 300 items, you will need to upgrade to the following plan. 

You can check our prices under Settings > Subscription or on our website if you are not registered already. Your subscription will be upgraded as soon as you make the payment.

You can pay with PayPal, credit card and Google Pay.

Yes, you can request any invoice you like. Please note that as we are a Spanish registered company, all your invoices will include 21% IVA.

You can list as many items as you like if you purchase the corresponding subscription plan. Your subscription limit is the maximum number of product you can have in your HGR account.

No there isn’t, but please contact us if your desired plan is not included in the subscription plans.

Hustle Got Real is registered in Spain so our IVA (VAT) is 21%.

You can upgrade any time by accessing Settings>Subscription and purchasing the new plan.

If you upgrade to the same period or longer, then we will partially refund you your current subscription.

All the subscriptions are recurrent and cannot be refunded. You can cancel your subscription at any time before renewal date. Therefore, we can only refund you if you decide to upgrade your subscription.

In order to downgrade your subscription, you must cancel your PayPal recurring payment and sign up for the new plan.

We cannot issue a refund when downgrading the subscription.

We recommend you to wait until the current subscription expires and then cancel it and pay for the new one.

If you are paying with Paypal you can do si under your PayPal recurring payments.

If you are paying by card you can do so by emailing us at contact@hustlegotreal.com.

No. The same subscription can be shared between all your stores if they are linked to the same HGR account.

No. In order to upgrade your subscription you can subscribe to your new plan. Don’t worry! You can upgrade now and we will issue you a partial refund for the percentage of your current subscription that hasn’t been used up.

You can sell in UK, US, FR, ES, DE, IT and AU. We will add more countries shortly and you can request a new country if it is not currently supported.

You can add your item location under Settings>Channel.

Please try changing your password and log in again. If this doesn’t work, please email us at contact@hustlegotreal.com  

The mark-up is the % that you want to add to the supplier’s price in order to cover your fees and obtain your profit. You can edit it under your Settings > Channel. If you wish to set up a specific mark-up by source, you can also specify different ones for each supplier, or even per item listed.

You have to search for the item ID under My Listings section in your HGR account, enter the supplier’s URL and purchase the item. You have to enter your buyer’s details and the order will be delivered directly to your customer.

You can link as many accounts as you like to the same HGR account. Your limit subscription will be the maximum number of products you can have summing up the products in all your stores linked.

Everyone can sell online without owning any stock. Choose your items and automatically list from different drop shipping suppliers into your store. Stock and price will be monitored.  

You can remove a channel under your dashboard, by clicking on the red cross next to the store name.

In order to edit your registered email address, you can send an email to contact@hustlegotreal.com from current email address and new email address to request it.

You can switch between accounts by clicking on the dropdown menu on the top right, next to your store name.

You can add a VA profile to manage your HGR account under Settings>VA Profiles.

You can add a new channel under your dashboard where it says “Add a new channel” or here https://app.hustlegotreal.com/Onboarding/NewChannel

Yes, you can send us your suggestions at contact@hustlegotreal.com. Even though, we can’t guarantee a date when it will become available due to the high volume of requests that we are experiencing. You can rest assured that we are committed to implement as many sources as we can.

Yes, you can manage all eBay, Amazon and Shopify stores under the same HGR account.

This occurs when you disable “monitor price decrease”. This prevents the price from being dropped down when the source price decreases. If you want the price to change accordingly when supplier’s price changes, “monitor price decrease” option must be enabled, and “price decrease percentage” must be set to 0.  

A price rule is used to set up certain prices for a specific range of products. For example, let’s say you want mark-up for all products from Ali Express between 5$ – 10$ to be 45%.

You can set a new pricing rule under Settings>Pricing Rules and you can ignore the rule by editing your listing and choosing Ignore rules>Yes.

You can bulk edit all your listings (max 500) under My Listings, by checking the top left box. If you have more than 500 listings you can repeat the process.

Every price or markup change applied directly on Hustle Got Real will be saved and remain as changed even after being monitored. (unless you have a Pricing Rule with a different markup). 

Listings are monitored every 90 minutes, however, our technical team is working on a new development that will enable  in order to be able to monitor them hourly instead.  

The profit is an estimation calculated after your fees. You can edit your Fees % under Settings>Channel.

If you do not have many items to link, you can import your existing eBay items under Search>Add an existing listing here, by only introducing the eBay Item ID and Source URL. 

Link here

In order to import your existing eBay listings in bulk, you can send us a spreadsheet with 2 columns: eBay Item ID and Source URL. We will link them for you. 

You can edit the price under My Listings section. You can edit them in bulk or individually.

Yes, the system monitors your listings and updates them accordingly. We will update all the changes the supplier does so you do not have to worry about pricing and stock.

Quantity is updated automatically to 1 when item goes back in stock and updated to 0 when going Out Of Stock (OOS).  

Yes, the system monitors your listings and updates them according to the supplier’s price and availability.

There are no notifications for the moment, but we will develop a feature that will enable you to decide whether to be notified or not, and how to proceed according to price changes.  

Prices are adjusted automatically (if “Monitor price” and “Monitor price decrease” are enabled). 

Yes, you can edit your listing under My Listings and disable Price or Stock Monitor.

In order to list variations with our tool you can do the following.

1. Access the source URL and select the first variation you would like to list.
2. Click on the HGR extension in order to list that item. Please if you have NO API and HGR extension, make sure you click on the green HGR icon.
3. A pop up with the product information will then appear. Check the information and edit it as you wish, once you have the first variation information please click at the top right corner on ‘Variations mode’.
4. Then you can click on ‘continue adding variations’ and repeat the process for the other variations.
5. Once you have finished, click on ‘finish and list the variations on eBay’.

If you have any further questions you can contact us via email and we will help you further.

“Listings created” section is a report that shows the listings that have been created using the software, and the settings that they were originally listed with.  

You will see your listing’s the up to date information under Search.  You can click on the magnifying glass next to each item to view further details. 

You can access the catalog under here.

The “add an existing listing here” option is typically used to import existing eBay listings into the software. Once they are being monitored by our system, you can find them under Search section, where you can edit them.  

You have removed the “BEGIN_DESCRIPTION_CONTENT” tag by mistake. It should be placed right before the Description section. It will work again if you add “BEGIN_DESCRIPTION_CONTENT” to your template. 

You can check the full list of suppliers here.

Our listing service is an automated process done by our system which is based on previous best-performing listings. In order to use it, you only have to decide the number of listings that you want us to list for you and pay for the service.

It is a one-off payment that you can buy as many times as you like. You will be given the option to choose the suppliers that you want us to use, however, this is not necessary. If you don’t, we will list recommended suppliers only. You can check it here.

The product catalog is a free tool that enables you to choose as many items as you want and list them with a single click with optimised titles. Items will be published within seconds.

Forget about searching for good selling items, we do it for you. You can access a huge variety of items, choose your preferences and list them straight away without visiting the supplier’s sites.

Check this video for further details:

Once your limit is reached you upgrade your plan in order to expand your quota.

You can edit the source URL for any of your listings under “Search” section. The process will monitor the new URL.  

You can bulk edit all your listings (max 500) under My Listings, by checking the top left box. If you have more than 500 listings you can repeat the process.

It could work but it would need to be modified to add our special tags.  

It is optional to optimise the titles. If you want us to optimise your titles, you can select the optimisation option and purchase a token package when clicking on “List“.

Yes it is, you can import your listings to your account. We just need a CSV file with 2 columns: Item Id and Source URL. You can do so by following the instructions under this link: IMPORT ITEMS.

It shouldn’t take more than 5-10 minutes to be processed and published.  

The catalog chooses different items for every single user based on their preferences and only showing items that have been sold before in order to increase the changes of being sold.

You can relist terminated items directly on HGR under Search, by clicking on the green arrow next to the item.  

The listing’s quantity will automatically be updated to 1 after being sold.  

Price Warrior searches for anyone who is copying your titles or have a similar one. When detecting it, it automatically updates your price to unseat your competitor’s (if repricing is enabled on your Price Warrior settings). This way, when a customer searches for the item on eBay, your listing will always be slightly cheaper than the competitor’s. If you don’t want Price Warrior to change the item’s price when finding someone copying your title, you can just disable “Repricing” on your Price Warrior settings and you will only see a list of all the items that have been copied from you. This list will be updated daily.  

You can edit both price and markup individually for every listing. Please note that this must be done directly on Hustle Got Real by accessing “Search” section and finding your item and clicking on “Edit more fields”. You will see the option to edit both price and markup. 

You have to access the supplier’s site that you want to source from, choose the item that you want to list and click on the green listing extension. You will then have to fill in the item specifics and press Sumbit.

Please see the following video to learn how to list with HGR:

You have to access List Now and choose your listing method:

• Product Catalog : We help you choose the item, just click for the ones you like and we will automatically add them to your store.
• Manual listing: Choose your favourite products navigating through our suppliers and complete all the item information.
• Bulk lister: You can list as many items as you wish at once.
• Mobile lister: You can list through your mobile phone just pasting the URL of the product you want to add to your store.

You can access bulk lister under “Tools”. You then have to paste the item’s URLs in the table provided and they will automatically be listed. When using Bulk Lister you have the option to request approval before being published, that way you will be able to edit them before being published.  

You can terminate your listings under the “My Listings” section, by editing the listing and clicking on “Terminate item”

Item quantities count as 1 only for subscription purposes.

Our Auto-Ordering system is now live! You can configure your settings on this link.

For more information, please visit https://hustlegotreal.com/en/auto-ordering/ .

Yes, the system monitors your listings and updates them according to the supplier’s price and availability.

The catalog is a free tool.

You only have to purchase tokens if you want to optimise your products with good selling keywords. You can purchase your optimisation tokens when you are using your catalog, right before you list the items.

You can access Search section and click on the blue “Search” button in order to check all your monitored items. Please note that you can also use the Advanced filter to search for certain items in particular.  

You can click on the magnifying glass next to every item and uncheck “Monitor Stock” and “Monitor Price” to stop the software from monitoring items without terminating them.  

Yes you can. You can access Settings>Templates where you can edit the existing templates. You have a visual editor to change colours, fonts and images of the current templates. If you wish to import or create a new one, you can edit the HTML. To do so, please follow the instructions under the link above.

In order to use your template, please set it as default here.

We have a paid service to build and edit your template. If you wish us to help you with the process, please contact us by email at contact@hustlegotreal.com. The price of the service may vary according to the changes you would like us to implement.

All suggestions are welcome, however, due to the high volume of requests, we can’t guarantee a specific day when it will become available. Rest assured that we are committed to implement as many drop shipping suppliers as we can. We also have an express service for £100 where the source will be available within 5 working days.  

Yes, you can add images by adding the image URL.

HGR includes the corresponding supplier’s shipping costs in the listing’s price. 

Quantities are updated automatically to 1 when item goes back in stock and updated to 0 when going Out Of Stock.  

In order to connect your store, you have to open the non api extension, choose your store and click “Connect”

If your extension turns red, you need to connect your store again by clicking “Connect”

You can fix your pending listings under My Listings>Pending listings. You only have to click on the error message and click “Fix listing”. Then you can retry to list it again.

We provide a service where we connect your NO API channel in one of our servers so that you can switch off your laptops. The price for this extra service is £12.99 per month.

The NO API version does not require you to link your Amazon account to HGR in any way, so that Amazon does not know that you are actually using a software to manage your inventory. We simulate that you are doing everything manually.

Make sure that your NO API extension is connected and your Amazon logged in. If they are, please contact us so we can take a closer look into what is happening.

Link your Amazon seller account to our NO API extension

1. Access your seller central account – UK: https://sellercentral.amazon.co.uk/home
2. Go to Settings > Login Settings

3. Click on 2SV  – Authenticator app. There is a method to get your code using your phone number, please make sure you select the Authenticator App option to proceed.

4. Click on the link: Need an app?

5. Click on the link: Can’t scan the barcode? And copy the KEY.

6. Go to our NO API extension and choose Amazon. Then you can click on the Amazon store and introduce the key and save it.

7..Go back to your Amazon seller configuration and enter the OTP code that appears in your app. Make sure you click on Verify OTP and continue 😊

Now you are ready to start!

IMPORTANT NOTE: You need to paste the key before you verify OTP and continue, if you verify and the try to get the Key, this one has changed so make sure you follow the order explained on the steps above.

If you want to know more about OTP …

You need our NO API extension to run a NO API channel. You can download it here once you have created your HGR account.

On the other hand, your computer or laptop must be turned on if you want the system to monitor and update your listings.

If you turn your computer off at night, your listings will not be updated until you turn it on again. We also provide a service where we can run it for you in one of our servers so that you can switch off your laptops. The price for this extra service is only £9 per month.

You can transfer your listings under My Listings section, by selecting the listings that you want to copy > Copy listings to channel > Choose channel.

Once they have been transferred, you can then terminate them in the corresponding channel.

You can remove an account under your HGR dashboard, by clicking on the red cross next you the Amazon store that you want to remove.

You can link you Amazon account

1. When creating your Hustle Got Real account
2. Under your dashboard
3. here: https://app.hustlegotreal.com/Onboarding/NewChannel

You can import your existing listings under My Listings>Import Listings.

You have to enter the item ID and the source URL.

To sign up for an Amazon account you need to access https://sellercentral.amazon.co.uk/ and create a professional seller account.

You can copy your listings under My Listings section, by selecting the listings that you want to copy > Copy listings to channel > Choose channel

You can switch accounts on the top right of your HGR account. You will see a dropdown menu next to your Amazon username.

Yes, you must be registered as an Amazon professional seller.

You can use your Amazon buyer account, but you need to register as a professional Amazon seller to use Hustle Got Real.

You can see the differences between an individual and a professional seller on this link.

Yes, you can link as many Amazon accounts as you want. You can add a new account under your dashboard or here https://app.hustlegotreal.com/Onboarding/NewChannel

Yes, Va Ninja will mark your orders as dispatched if Auto dispatch is enabled under Settings>Amazon.

Yes, you can access your sales under Sales in your VA Ninja account.

At the moment it is only available for eBay UK.

If your orders are not automatically imported, you can click Import under Sales and do it manually. If these is recurrent, please contact us.

Velocipacker generates tracking numbers for your orders and you can then check the status of your orders.

Velocipacker allows you to have a tracking ID but does not automatically upload that tracking number to eBay so you will have to manually add it if you want to update your eBay tracking number.

The VA Ninja is our auto ordering tool. We currently support auto ordering from Amazon, Smyth Toys and many others will come soon.

Faster, safer, more reliable than your current re-pricer.

Our cloud based, cutting edge platform has the highest security.

Your details are stored with the latest encryption. Unlike other systems, we do not store your full credit card details. Rest assured your details are safe.

You can edit your settings or your account depending on what the alert says and then click Process.

Va Ninja will process the order with the Amazon account set as default under Settings>Amazon.

Please check your mobile phone and email inbox to make sure that you haven’t received the code.

You might receive instead an email saying that someone is trying to access your account and you have to confirm that it is you.

Orders are automatically imported and processed within a couple of minutes.

If your order is not processed for some reason, you can process it yourself by selecting the order and clicking process in the dropdown menu situated at the bottom.

You can connect your account under Services>Auto ordering or here https://theva.ninja/.

All you need to do is create your VA Ninja account and link your Amazon account.

Please watch our tutorial for further configuration:

You can link your Amazon account under Settings>Amazon.

Tracking numbers will automatically be generated if auto tracking is enabled.

If you want to generate a tracking number manually, you can click the truck icon next to the order (truck icon).

You can connect your account under Services>Auto ordering or here https://theva.ninja/

If you want to remove an Amazon account, please email us at contact@hustlegotreal.com

You can generate a tracking number manually by clicking on the truck icon next to the order.

No, Va Ninja will not process an order after an alert or error message.

You have to process it yourself by clicking the order and choosing Process from the dropdown menu situated at the bottom.

Yes, you need an Amazon Prime account.

Yes, you can process it yourself by clicking the order and choosing Process from the dropdown menu situated at the bottom.

Yes, you can enable Prime only items under Settings>Amazon>Prime only

Yes, you can add as many Amazon accounts as you want under Settings>Amazon> +New

Yes, you can add gift cards as payment method under Settings>Amazon>Payment type.

Yes, orders are imported automatically. If you have the auto ordering feature enabled to ON they will also be automatically processed.

The SKU or ASIN is incorrect. Please review your ASIN and edit it.

You are not making enough profit according to your minimum profit setting.

If you want the order to be processed, you have to lower your minimum profit and click process.

Make sure that your billing address is set in your credit card details

You don’t have enough money left in your Giftcard.

You don’t have enough tokens left. In order to process your orders, you have to purchase more tokens here

You still need to verify your account. You have to access Settings>Amazon and click on Verify.

Please make sure that you follow these steps again:

1. Verify your account

2. Enable and configure your two factor authentication

The limit refers to the total number of listings that are monitored.  You are paying for 300 listings, and whenever you want to list more than 300 items, you will need to upgrade to the following plan. 

In order to fulfil an order, you have to purchase the item yourself and enter your customer’s details so that the order is delivered directly to your customer.

We have auto ordering for some suppliers such as Amazon, Bangood and Smyths toys with Va Ninja solution.

The supplier will send the items directly to the buyer, you only have to forward the order to the supplier.

How do you do that? You go to the supplier’s website and purchase the product with the buyers details, that’s it!

If there is a return, you have to inform your supplier about the return and forward the supplier’s instructions. To do so, the buyer will have to send the product to the supplier.

Once the supplier receives back the item, you will receive the corresponding refund. Once you receive the money, you can refund your buyer.

Once a customer places an order from your store, you’ll simply purchase the product from your supplier, and instruct them to ship the product directly to your customer’s address. That means you can run your own business from anywhere in the world.

Drop shipping is an e-commerce revolution. The main difference is that you have the possibility to sell online without having stock or the need for initial investment. It is a business model that you can use to run your store without ever holding any inventory. Once you have made a sale, your supplier will ship your products from their warehouse, straight to your customer’s doorstep. You’ll never need to worry about storing, packaging, or shipping your products.