If you relist an item on eBay, it will be relisted with a new item ID generated by eBay. Therefore, you will have to manually add this item again to...
The price is £14,99/month and you can register under Services>Price Warrior. Check our pricing page for current promotions and bundle options.
We provide a service where we connect your non api channel in one of our servers so that you can switch off your laptops. The price for this extra...
NO API version does not require you to link your eBay account to HGR in any way, so that eBay does not know that you are actually using a software to...
Verified Rights Owner or VERO in short is a program of eBay that gives authorization to the intellectual property rights owners to take off...
Price warrior helps you beat your competitors by detecting people that are copying your items and making sure that you always get the sale. If you...
When an item's duration is "30 days" it cannot change to OOS neither on HGR nor your eBay store. If you ever want to change it through HGR, you will...
If you have a NO API channel, you can change it directly in your HGR account, under Settings>Channel. In case you have an API account, you have to...
You need our NO API extension to run a NO API channel. Our real-time monitoring system ensures your listings are continuously updated 24/7. For...
You have to create your business policies directly on eBay and they will be updated in your HGR account straight after that. You can then select them...
You can remove an account under your HGR dashboard, by clicking on the red cross next you the eBay username that you want to remove.
You can relist an item under My Listings>Terminated listings by clicking on the settings icon next to the listing and then "Relist"
You can link your eBay account: 1. When registering 2. Under your dashboard 3. here: https://app.hustlegotreal.com/Onboarding/NewChannel
You can import your existing listings under My Listings>Import Listings. You have to enter the eBay item ID and the source URL.
To sign up for an eBay account all you need is your email address. Once your account is set up, you can buy, sell, and enjoy all the benefits of...
You can copy your listings under My Listings section, by selecting the listings that you want to copy > Copy listings to channel > Choose channel.
You can switch accounts on the top right of your HGR account. You will see a dropdown menu next to your eBay username.
In order to do relink your eBay store to HGR, you can reconnect your store by accessing your dashboard, and clicking on refresh account.
You can link as many eBay accounts as you like to the same HGR account. You can add a new account under your dashboard or through this link.
No it doesn't. Price Warrior is a premium service that you can subscribe to under Services>Price Warrior.
You can use your personal eBay account to start selling on eBay, the one you have been using yo buy on eBay. All you need to do is go to your eBay...
Please review your account settings and make sure that the location has been set. After that, you can click on Retry.
For some reason the system is not being able to list this URL. Please retry the process to make sure it is not a sync error. Make sure that we...
The item that you are trying to list is out of stock. If you still want to list it, you can manually list it using the extension instead.
You can't list this item. Please contact eBay for further information.
You must enter the MPN in the field provided and click on Retry. In case you don't have the MPN, please type in "does not apply"
You must enter the Type in the field provided and click on Retry.
Please see bellow some reasons why this error shows up: If you are a new eBay seller, you may need to manually add your first listing on your...
You must enter the ISBN in the field provided and click on Retry.
The item that you are trying to list is on the VeRO list. If you still want to list it, you can manually list it using the extension instead.
Your shipping policy hasn't been approved by eBay. Please change the shipping policy and click on retry. Please note that if you are selling items...
Your return policy hasn't been approved by eBay. We recommend you to set up 30 days return policy. Please change the return policy and click on retry.
eBay doesn't approve the postal code. Check your postal code, edit it and click on retry. Please remember that if you are dropshipping, that postal...
Please email us at [email protected] and we will help you.
Please edit your listing and make sure that all the mandatory specifics have been filled in. After that, click on Retry.
It looks like this listing would cause you to exceed your listing limit.
Please check on eBay to make sure that this item hasn't been listed
Your eBay account has been removed, perhaps you changed your password on eBay. In order to fix this, you have to relink your eBay account to HGR.
Please review your listing and edit the Index. Once you have done this, click Retry.
The item that you are trying to list is out of stock. If you still want to list it, you can manually list it using the extension instead.
Please email us at [email protected] and we will help you.
As per the error message, eBay requires you to set up a billing method with them before they enable your seller account. In order to do so, you can...
You can't list this item. Please contact eBay for further information.
If you get a negative feedback, please contact us at [email protected] and we will help you resolve the issue.
This error indicates an item cannot be accessed. This may be because the listing has been canceled, the item is not activated, it is no longer in the...
This error indicates a previous request involving the same SKU or item was successful, causing the system to not proceed with the current request....
All listings must have a title. Please input a title into the Title field and try again.
You have exceeded the maximum number of characters in the item title. Reduce the number of characters in the Title field so you do not exceed the...
The 'Buy it Now' price input into the Item.BuyItNowPrice field (or into the Item.StartPrice field for 'Fixed Price' calls) must be equal to or...
Most eBay categories require an item description. You must input a description into the Description field before you can list your item.
Please check the PrimaryCategory.CategoryID field to verify if you are using a valid eBay leaf category ID. You can use the getCategoryTree or...
This error occurs if the seller associated with the token has one or more actions to take in their selling account. This can be for any number of...
This error is thrown for auction listings with a quantity of more than 1. Either set your quantity to 1, or for multi-quantity listings, specify...
This error generally occurs when the system cannot find or recognize the item based on the provided identifier. To avoid this issue: verify the item...
This error indicates that an item cannot be listed or modified due to improper words in the title or description, or policy violations. To avoid...
Active JavaScript cannot be used in any text-based fields, including the Title and the Description fields. Please review the content in these fields...
When adding, revising, or relisting, the quantity set in the Quantity field must always be a positive integer value greater than 0, or the call will...
Usually, this error occurs when listing/updating items that require weight details and specifying package weight through the ShippingPackageDetails...
In order for a multi-variation listing to become/remain active, at least one of the variations must have a quantity greater than 0. Variation...
The error can be caused by various factors including system issues, data validation errors, or high traffic. To resolve: retry the operation after a...
When including pictures for a listing through the PictureDetails.PictureURL or VariationSpecificPictureSet.PictureURL fields, you cannot combine eBay...
This message will be returned if the listing category does not support Best Offer, or if the Best Offer feature has been disabled on an auction...
When specifying one or two eBay Store categories through the Storefront container, those categories must be leaf categories in the eBay Store. If a...
A listing must have at least one valid domestic shipping service option. Please go to the ShippingServiceOptions container and add a valid shipping...
This error is returned if the ReturnPolicy container is missing, or if it is included, but the existing information in that container is invalid. The...
To see which eBay leaf categories on a specific eBay marketplace support multi-variation listings, you can use the getListingStructurePolicies method...
All pivoting aspect values shall be unique. Check the VariationSpecificsSet.NameValueList.Value fields to make sure that there are no duplicates.
One or more variations defined under the Variations container have duplicate Variation.SKU values. Please note that if a seller does not provide...
The NameValueList containers under the VariationSpecificsSet containers show the full list of variation specific (aka pivoting aspects) values...
To see which eBay leaf categories on a specific eBay marketplace support multi-variation listings, you can use the getListingStructurePolicies method...
Typically, this error occurs for redundancy between the variation specifics and the item specifics in a multi-SKU listing on eBay. To avoid, check...
The pivoting aspect for which pictures will vary on is set in the Variations.Pictures.VariationSpecificName field. This aspect must also be defined...
This error indicates the seller is trying to create a multi-variation item, also known as MSKU or multi-SKU item, in a non-fixed price format...
The same set of variation specific names (aka pivoting aspects) must be used for each variation in the listing. For example, you can't use just...
This error indicates an issue with the naming or numbering system used for the variants (variations defined by Item.Variations.Variation.SKU) of a...
Each Compatibility.NameValueList container under an ItemCompatibilityList container must successfully identify a vehicle that is compatible with the...
Each Compatibility.NameValueList container under an ItemCompatibilityList container must successfully identify a vehicle that is compatible with the...
When using the ReviseInventoryStatus call to revise a multi-SKU item, make sure to provide which variation is meant to be revised. This can be done...
This error occurs when you revise the inventory status of an SKU with a zero quantity. Typically, this occurs after the SKU was changed to a zero...
Supported condition IDs vary by category. To view valid condition IDs for the category, you can use the getItemConditionPolicies method, and pass in...
This category requires that you provide a valid condition ID value in the ConditionID field. To view valid condition IDs for the category, you can...
The condition of an item is not specified through an ItemSpecifics container, but is instead specified with a condition ID value in the ConditionID...
Check the SellerShippingProfile container to see which shipping business policy you are using. Verify if the ID and/or name of the policy is valid...
Check the SellerPaymentProfile container to see which payment business policy you are using. Verify if the ID and/or name of the policy is valid for...
This error is returned if the ReturnPolicy container is missing, or if it is included, but the existing information in that container is invalid. The...
This error can be caused by: server issues, data synchronization issues, or policy violations. Make sure you understand and comply with eBay policies...
Every listing must have at least one photo. Image URLs are added through the PictureDetails.PictureURL fields or the...
All pictures passed in through each PictureDetails.PictureURL or VariationSpecificPictureSet.PictureURL fields must be at least 500 pixels on the...
Any eBay listing can be revised up to 250 times in one calendar day. Once this maximum threshold is exceeded during a calendar day, the listing...
In-Store Pickup is a restricted feature, limited to large merchants with a network of brick-and-mortar stores. Please remove the PickupInStoreDetails...
When specifying one or two eBay Store categories through the Storefront container, those categories must be leaf categories in the eBay Store. If a...
The price of the specified item cannot be updated at this time since the listing is part of an Item Discount. To revise the price of this item, this...
This error is triggered when the listing category requires a specific type of GTIN, such as an EAN, UPC, or ISBN. Based on the missing GTIN type that...
Please inspect your product and verify its EAN value, and then insert a valid value in the ProductListingDetails.EAN field or...
This error occurs when a required item specific is missing. Please go to the ItemSpecifics container and add a NameValueList container that has the...
This error occurs when you have exceeded the upper threshold of separate values that can be specified for one item specific name called out in the...
This error occurs when the value specified in an ItemSpecifics.NameValueList.Value field for an item specific value or in a...
This error occurs when you are trying to enter multiple values for an item specific name that only supports one value. Many item specifics only...
For multiple-variation listings, all GTIN values should be specified through the VariationProductListingDetails.EAN field, the...
The item you are attempting to revise uses the 'Inventory' model and not the 'Listing' model used by the Trading API. Information on this item can be...
Not all aspects are allowed as variation specific (aka pivoting aspects). To see which aspects are allowed as variation specifics, you can use the...
Any eBay listing can be revised up to 250 times in one calendar day. Once this maximum threshold is reached, the listing cannot be revised again...
Your listing is available for local pickup but there are no offline payment methods specified. To see which offline payment methods are supported for...
The value specified in the ConditionID field is an eBay Refurbished condition, and the seller is not eligible to list with this condition. All...
For trading cards in the specified category, condition grading information must be provided through the ConditionDescriptors container. Graded cards...
The only supported item conditions for Sports Trading Cards Singles are Graded (ID 2750), Ungraded (ID 4000), and Used (ID 3000). If the item...
The condition descriptor ID specified in the ConditionDescriptor.Name is not valid for item condition specified in the ConditionID field. At this...
For graded trading cards in the specified category, the grader and the grade are required to be specified through separate ConditionDescriptor...
In the US, Global Shipping Program (GSP) has been replaced by eBay International Shipping (eIS). eIS is an account-level setting, and if a seller was...
This warning message is returned if the item qualifies for the Authenticity Guarantee program. With Authenticity Guarantee orders, the seller will...
The supplied ShippingPackageDetails.ShippingPackage type value must be compatible with the specified domestic and international shipping service...
We can help you with any issue related to HGR, but we cannot help you with eBay account issues. Please contact eBay directly.
Please check the error message and try to fix the issue. If you cannot fix it, please contact us at [email protected].
You need to create a return policy on eBay and select it when listing the item. You can create a return policy under your eBay account settings.
You need to create a payment policy on eBay and select it when listing the item. You can create a payment policy under your eBay account settings.
This error occurs when the value specified in an ItemSpecifics.NameValueList.Value field for an item specific value or in a...
If your eBay funds are not available yet, check eBay's transaction holds guidance and the general payouts and payments help pages. Pending payouts...
Use eBay's official instructions for updating bank account details for payouts . You can also review the seller-facing overview of payments and...
If a buyer has not paid, start with eBay's guide for resolving unpaid items with buyers . That page explains when eBay handles unpaid orders...
Use eBay's official returns and refunds guide together with managing returns . These pages explain return reasons, response windows, refund handling,...
If a buyer case is not being resolved normally, review the process inside eBay's returns and refunds help and compare it with the protections...
Use eBay's official flow to report an issue with a buyer if you suspect abuse, policy violations, or unsafe payment requests. The seller protections...
Review eBay's seller performance overview to understand late shipment rate, cases closed without seller resolution, and transaction defects. If a...
When eBay removes a listing for compliance reasons, review the information in eBay's intellectual property guidance and seller help resources at eBay...
If your account is marked Below Standard, eBay is telling you that your recent transaction results are outside its minimum performance targets. For...
An eBay defect or late shipment should be appealed only after you confirm exactly why the mark was applied. Many sellers react immediately, but the...
A high late shipment rate means eBay believes you are missing the shipping promise shown to buyers at checkout. This is one of the most important...
Cases closed without seller resolution means eBay had to finish a buyer problem because the seller did not solve it in time or in the way the system...
The transaction defect rate is eBay's way of measuring how often an order ended badly enough to count as a real service problem. It is designed to...
A restriction or suspension means eBay believes something about the account, listings, or selling behavior needs to be corrected before the account...
Identity verification requests are normal for many seller accounts, but they become a serious troubleshooting issue when payouts or selling...
Selling limits are eBay's way of controlling how much inventory and value an account can put on the marketplace while trust is still being built. If...
A missing or failed payout usually means the payment process started but could not complete normally. For everyday sellers, that can feel like money...
Tax-information warnings on eBay usually mean the account data needed for payments reporting is incomplete, outdated, or does not match the legal...
When a buyer requests cancellation, the safest approach is to slow down for a moment and confirm whether the item has shipped, whether payment...
Seller-initiated cancellations are one of the easiest ways to damage account performance if they happen for avoidable reasons. That is why eBay...
Blocking a buyer is a preventive tool, not a solution to an already open case. It is useful when you want to stop future purchases or messages from a...
Contacting a buyer or bidder sounds simple, but on eBay it matters because post-sale communication can affect disputes, cancellations, pickup...
An item-not-received case is mainly a tracking and timeline problem. As a seller, your job is to show that the package was shipped and delivered...
Return shipping on eBay depends on both the return reason and the return policy on the listing. Sellers often get frustrated because they think one...
Appealing a closed eBay case is different from arguing inside the open case. At the appeal stage, eBay expects new information, stronger evidence, or...
Refunding a buyer sounds straightforward, but on eBay the correct method depends on whether the order is being cancelled, returned, disputed, or...
A payment dispute means the buyer challenged the transaction with their payment institution instead of only using eBay's normal return system. For...
Seller protections matter most when a buyer claim looks dishonest, exaggerated, or clearly outside the seller's control. The key is to understand...
Negative feedback is removable only in specific situations, so the first step is to compare the comment against eBay's actual feedback rules instead...
Responding to buyer feedback is part reputation management and part customer-service damage control. A public reply will not erase the comment, but...
Automatic feedback settings help sellers maintain a consistent post-sale routine without manually thanking each buyer one by one. It is not a...
Feedback manipulation means trying to influence feedback in a way that eBay considers artificial or unfair. This is more than an etiquette issue; it...
Cancelled-order feedback is confusing because sellers often assume a cancelled transaction automatically erases the buyer's ability to comment. In...
A VeRO-related removal means a rights owner or eBay identified an intellectual-property issue with the item or the listing content. For sellers, the...
Before listing any sensitive inventory, sellers need to confirm not only that the product is legal, but that eBay allows it under its own marketplace...
If a listing is not showing in search, the cause is usually one of four things: the listing is still processing, it has a policy or visibility issue,...
Missing item specifics are one of the most common reasons listings lose visibility or trigger listing tasks in Seller Hub. To normal shoppers, item...
A duplicate listing warning means eBay believes you are showing the same item more than once in a way that clutters search or gives the seller an...
Revising a listing is normal, but sellers need to know that some changes are restricted depending on bids, purchases, category rules, and how close...
Ending a listing early is allowed in many situations, but the rules change when an auction has bids or when the listing is close to ending. Sellers...
Relisting an item can be useful, but it should be done strategically rather than automatically. A seller should first understand whether the item...
If the variation option is missing, the issue is usually category eligibility, listing format, or the way the listing is being created. Sellers often...
This variation warning usually means the attribute you are trying to use does not fit the category's current item-specific structure or the variation...
Best Offer issues usually come from category rules, listing format, or a misunderstanding of how offers interact with quantity and variation...
Search-and-browse manipulation problems happen when a listing tries to attract traffic in a misleading way instead of describing the actual item...
Shipping setup is one of the most important foundations of a healthy eBay account because it affects buyer conversion, late-shipment risk, returns,...
Combined shipping lets a seller send multiple purchased items together, which can save money and make the order easier for the buyer to manage. The...
When the shipping calculator looks wrong, the cause is usually in the package details, chosen service, regional setup, or rate-table logic behind the...
Uploading tracking is one of the most important protective actions a seller can take after shipping. It helps buyers trust the order, helps eBay...
Delivery-date settings matter because buyers shop based on the promise shown in the listing, and eBay later compares your handling and carrier data...
eBay Labels are convenient because the label, tracking, and order flow stay connected, but sellers still need to understand cancellation timing and...
International selling can grow sales, but it also adds customs, longer transit times, exclusions, and return complexity. The most successful setup is...
eBay International Shipping is designed to reduce the operational burden of selling internationally by having the seller ship to a domestic hub while...
Shipping rate tables let sellers assign different shipping charges by region, which is useful when costs vary materially across the country or across...
When promoted listings underperform, the problem is often not the ad tool by itself. Ads can only amplify a listing that is already reasonably...
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