API Connection Guide - How to Connect Your Store to HustleGotReal's Platform
Complete guide for HGR users to properly connect their store to the Platform's API. Learn how to fix API disconnections, relink channels after password changes, and troubleshoot connection issues.
What is API Connection?
API (Application Programming Interface) connection is the bridge between your selling platform (eBay or Shopify) and HustleGotReal's automation system. This connection enables automated product listing, inventory monitoring, price updates, and order processing.
A properly configured API connection ensures your dropshipping business runs smoothly 24/7 without manual intervention.
Common Issue: API Not Connected / Channel Needs Relinking
Problem: Your API connection is missing or broken, or you changed your password on the platform and need to relink your channel.
Solution: Reconnect/relink your API through the channel settings. Follow the step-by-step guide below.
How to Reconnect/Relink Your API
Go to Channel Settings
Go to Channel Settings in your HustleGotReal account.
Click "Relink"
Find your disconnected channel and click the "Relink" button.
Click the "Relink" button to reconnect your channel
Authorize the Connection
You'll be redirected to your platform's login page. Sign in and authorize HustleGotReal to access your account.
Tip: If you changed your password recently, use your new password when logging in.
Confirm Connection
After authorization, you'll be redirected back to HustleGotReal. Your channel status should change to "Connected".
Done! Your API is now connected and ready to use.
Changed Your Platform Password?
If you've changed your password on eBay or Shopify, you must relink your channel immediately. The API connection uses secure tokens that become invalid when passwords change.
Steps to relink after password change:
- Go to Channel Settings in HustleGotReal
- Click "Relink" next to the affected channel
- Log in with your new password when prompted
- Grant permissions again
- Verify the connection is active
Alternative Connection Methods
No-API Server Connection
Keep your business running 24/7! Our No-API Server runs on the cloud, automatically processing orders even when your computer is off. Perfect for Amazon, Facebook Marketplace, and other platforms. Never miss a sale again - let our servers handle everything while you sleep. No technical knowledge required.
24/7 Automated Order Processing
Works While You're Offline
No Computer Required
Browser Extension Connection
Quick and easy browser-based connection for other platforms. No technical knowledge required.
Troubleshooting Connection Issues
Connection keeps failing
• Clear your browser cache and cookies, then try again
• Ensure you're using the correct credentials
• Check if your platform account has any restrictions or suspensions
API connection shows as disconnected
• Verify your platform password hasn't changed
• Check if API permissions were revoked on your platform
• Try unlinking and relinking the channel
Important Notes
•Keep your HustleGotReal subscription active to maintain API connections
•Always relink channels immediately after changing platform passwords
•Monitor connection status regularly from your dashboard
•Multiple channels can be connected to a single HustleGotReal account
•API connections are secure and encrypted for your protection
Need Help?
If you're still experiencing connection issues or have questions about API setup, our support team is here to help you get connected quickly and efficiently.
Ready to Connect Your Store?
Set up your API connection and start automating your dropshipping business today
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