eBay Global Shipping Program (GSP): Complete 2025 Guide for Sellers
Expand globally without handling customs or last‑mile logistics yourself.
Want to expand your eBay business internationally without the hassle? Discover how eBay's Global Shipping Program simplifies worldwide selling, handles customs, and protects sellers. This guide covers benefits, requirements, and best practices.
What is eBay's Global Shipping Program?
GSP transforms international selling into a straightforward process. Your items become available to global buyers who see total costs—including shipping and customs—at checkout.
You list products normally; eBay shows landed cost, collects payment, and you ship domestically to their hub. eBay manages international shipping, customs, and delivery.
How Does GSP Work?
A streamlined process that minimizes seller involvement in international logistics:
- List your items normally on eBay
- International buyers see complete costs upfront
- You receive payment for the item plus domestic shipping
- Ship only to eBay's domestic processing center
- eBay handles international shipping, customs, and delivery
Key Benefits of Using GSP
Simplified International Sales
- Full handling of international logistics and customs
- Automatic 5-star shipping rating with free domestic delivery
- Protection against loss or damage during transit
- Access to 100+ eligible countries with flexible participation
- Negative feedback removal for shipping issues
Financial Benefits
- No extra international shipping costs for sellers
- Protection against currency exchange fluctuations
- Upfront payment processing in your local currency
- Standard eBay/PayPal fee structure
Program Limitations and Requirements
Seller Requirements
- Minimum “Above Standard” performance
- PayPal account requirement
- Items located in your registered country
Item Restrictions
- Size/weight caps (varies by country)
- Length limits around 66-118 inches
- Value caps often around $2,500
- Prohibited items: gift cards, tickets, smartwatches
- No APO/FPO or PO boxes in most cases
Handling Returns in GSP
Returns can be costly; plan ahead:
- Return shipping not included in GSP fees
- International returns can be expensive
- Consider replacements instead of returns
- Pre-paid labels simplify the process
- Clear policies help prevent disputes
Seller Protection and Safety
Once items reach the GSP center, sellers get:
- Protection against loss or damage during international transit
- Automatic resolution of eBay Money Back Guarantee claims
- Protection against PayPal Buyer Protection claims
- Seller performance metrics preserved
- Removal of negative feedback tied to international shipping
Best Practices for GSP Success
- Research country-specific requirements
- Keep detailed descriptions and measurements
- Use strong packaging for domestic shipping
- Monitor performance metrics regularly
- Adjust pricing by market when needed
Alternative International Shipping Options
Experienced sellers sometimes combine or switch models:
- Direct international shipping
- Third-party logistics providers
- Country-specific shipping solutions
- Hybrid approaches with GSP + direct
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