This video walks you through the exact steps to connect your eBay store to Hustle Got Real by setting up eBay business policies and HGR settings, so your listings publish without errors. You will learn how to create the required shipping, returns, and payment policies on eBay, enable and sync those policies in Hustle Got Real, and correctly set your item location so eBay can calculate shipping and delivery times.
Many sellers get stuck when a listing refuses to publish, and most of the time the cause is missing or mismatched business policies. This lesson shows a simple, step-by-step fix that prevents common publishing errors and keeps your store data consistent. Using your own eBay policies gives you more control and makes long term management cleaner. Following these steps saves time, reduces errors, and gets you ready to scale your listings reliably with Hustle Got Real.
- Log into your eBay seller account, go to Account Settings, then Selling, then Business Policies.
- Create at least one Shipping, Returns, and Payment policy, give each a name, choose options, and save.
- In Hustle Got Real go to Settings, then the Business tab, and toggle on Use Business Policies.
- Pick your default policies from the dropdown menus in HGR, and click Refresh Policies if they do not appear immediately.
- Enter your items postcode and city in HGR, make sure the location aligns with the region in your shipping policy.
- Final checklist: policies created on eBay, toggle enabled in HGR, policies selected, item location set, and policies refreshed.
If you want fewer headaches when publishing and a smoother path to scaling, explore Hustle Got Real to automate, manage, and grow your dropshipping business, starting with this quick setup.
0:00 Hey there. So, you're looking to get your eBay store hooked up with Hustle Got Real. 0:04 Perfect. You are in exactly the right spot. We're going to jump right in and get you all set up. 0:09 You know, let's talk about something super frustrating that happens to so many sellers. 0:14 You find an awesome product, you're all excited to list it on eBay, you hit publish, and then nothing. It just doesn't work. It's a really common roadblock, but I promise the fix is way easier than you think. And the best part? This isn't some crazy complicated technical issue. 0:29 Nope. Nine times out of 10, the problem is just that your business policies aren't set up yet on e-day. We're going to walk through this together step-by-step and you'll be publishing like a pro in no time. Okay. First things first, we have to start over on your eBay account. Before we can do anything inside Hustle Got Real, we need to lay the groundwork directly on eBay's site. So once you're logged into your eBay seller account, you're going to look for your account settings. Inside there, under the selling part, you'll see a link for business policies. That's what we're looking for. 0:59 Go ahead and give that a click. Now if you've never been here before, you'll probably see a page just like this one. eBay actually makes it super easy and basically holds your hand, prompting you to create the three main policies that every single listing needs. Returns, postage, which is just their word for shipping, and of course, payments. So yeah, let's just quickly run through what these are. Your shipping policy tells your customers how you're going to send them their stuff. 1:24 The returns policy is all about your rules for taking items back. And the payment policy, well, that's how you get paid. The really important thing here is that you have to create at least one of each of these before we move on. And look, this is a perfect example of how simple it is. When you go to create one, eBay just gives you this really clean form. You can see here someone's making a 30 days return policy. You just give it a name, pick your options from the drop downs, click save, and that's it. You'll do this for shipping, returns, and payments. Awesome. So now that your policies are officially live on eBay, it's time to pop back over to Hustle Got Real 1:57 and get everything connected so the magic can happen. All right, so when you get inside Hustle Got Real, you have a really important choice to make. You can either flip a switch to use the policies you just created on eBay, which gives you total control, or you can leave it off and just use the standard built-in options that Hustle Got Real provides. Now, if you ask me, you should absolutely use your own eBay policies. Why? Because it gives you maximum control and keeps everything perfectly in sync. It's just cleaner to manage everything from one place, your eBay dashboard. Honestly, 2:28 it's the best way to set yourself up for the long haul. Okay, this right here is the key. 2:34 Inside your Hustle Got Real account, go to settings, then click on the business tab. You're looking for that toggle that says use business policies. You've got to make sure that is switched on. That's the signal that tells our system to go look for the policies you made on eBay. As soon as you flip that switch, you should see some new drop-down menus pop up. This is where you'll pick your default policies. 2:55 Now, if you don't see them right away, do not panic. Just look for the Refresh Policies button, give it a click, and that will pull in all the new info from your eBay account. 3:04 We are so close. There's just one last super important piece to this puzzle, and that's telling eBay where your items are actually shipping from. So right there in the same business settings area in Hustle Got Real, you'll see a spot for your postcode and city. Whatever you do, don't skip this part. eBay literally requires a location to figure out shipping costs and delivery times for your customers. If you leave this blank, your listings just won't publish. And here's a pro tip. 3:33 You really need to listen to this one. The location you enter has to make sense with your shipping policy. 3:39 Think about it. If your shipping policy says UK only, but you put your item location as a postcode in New York, eBay's going to see that, get confused, and throw an error. It all needs to line up. 3:50 And just like that, you're all done. Seriously, that's it. By setting up these few things, you've built a solid bridge between Hustle Got Real and your eBay store. Now you're all set for 4:00 smooth, air-free publishing. 4:03 Okay, let's do a super quick final check. You got this. 4:06 One, you created your three policies over on eBay. Two, you enabled the Use Business Policies toggle in HGR. Three, you selected your new policies from the dropdowns. Four, you set your items postcode and city. And five, you hit that refresh button if you needed to. If you can say check to all of those, you are good to go. So yeah, congratulations. 4:28 Taking just a few minutes to get 4:30 this foundation built correctly is honestly the best thing you can do for your business. It's going to save you so many headaches down the road. So with all that technical stuff out of the way, the path is totally clear for you to start listing products and making sales. Which leaves us with just one really exciting question. What are you going to sell first? Good luck out there.