MODULE 8 — Support, Help & Troubleshooting-Lesson 2
Solving Listing Errors
In this lesson from HGR Academy you will learn how to diagnose and fix pending and error listings inside Hustle Got Real, step by step. We explain the difference between a normal pending status and pending with an error, show you where to read the marketplace clues, and walk through the exact fixes for the two most common errors sellers encounter.
This video exists to save you time and prevent listings from getting stuck in limbo, so you can get products live faster and protect your seller account health. If a listing is truly pending you often just need to wait, but if HGR flags an error you need to act. HGR’s error column points you to the exact problem, and the fixes are usually quick and straightforward. Follow the simple workflows in this video and you will be able to resolve most listing errors and get back to selling.
- How to tell normal pending apart from pending plus error, and when to wait vs when to act
- Where to find clear error messages in the Hustle Got Real dashboard, and why those messages are your friend
- Common causes for failed listings, including missing eBay billing info, incomplete business policies, listing limits, and forbidden words
- Fix for "additional information required" (billing error) on eBay: 1) log into your eBay account, 2) add or update payment/billing info, 3) return to HGR and click retry
- Fix for postcode or policy errors inside HGR: 1) open Business Configuration in HGR, 2) fill return and delivery policies plus location and postcode, 3) hit Refresh Policies, 4) retry the listing
- Quick checklist to follow every time: read the error, apply the specific fix, hit retry, confirm the listing publishes
If you want to stop losing time to stuck listings, try the workflows shown in this lesson and explore Hustle Got Real to automate, manage, and scale your dropshipping business with fewer headaches. If you have questions after watching, drop them in the comments and we will help you troubleshoot.